we provide refund for any unsatisfactory quality if product is sent back in 3 days after receiving the goods with customer own shipping cost.for our regular buyers,we also provide free replacement,free improvement,or credits for any unsatisfactory quality or product damage. for more information please look at http://www.oilpaintings.cc company name:china oil paintings wholesales co., ltd address:huaya industrial park,yousong village,industry east road,longhua town,baoan district,shenzhen,china tel: 0086-0755-81368782 fax: 0086-0755-81368781 email:ccoilpaintings@126.com url:http://www.oilpaintings.cc origin country:china post code: 518100